Help & support

FootySim support is provided by PROSTREET SPORTS PTY LTD.

Account and game data

Open Settings → Account & privacy to delete your online account and all local game data. “Delete team” only removes your solo team from this device and keeps your wallet and online account.

Online Rivalry safety

Open a rival club profile to block or report that club. Blocking prevents challenges in either direction. Use Report club for abuse, an offensive name, cheating or another concern. We review reports and may take action on offending clubs.

Connection problems

Check your internet connection, then reopen the game. If a match is preparing, return to the Matches tab later. Do not clear browser or app data while a match is in progress.

Contact

For help, privacy requests or a report you cannot submit in the app, contact Matthewdandrea1@gmail.com. Include your club name, what happened, and an approximate time. Do not send passwords or payment details.